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Privacy Policy

Comfort Summer is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

Personal Information:

We collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details
Non-Personal Information:

We automatically collect non-personal data to improve your experience, such as:

  • IP address
  • Browser type
  • Browsing behavior

2. How We Use Your Information

  • Processing Orders: To fulfill purchases, send order confirmations, and handle returns.
  • Communication: We may contact you for order updates, support, or marketing (with your consent).
  • Improving Services: Analyzing non-personal data to enhance our website and offerings.

3. How We Share Your Information

  • Third-Party Service Providers: We may share your information with trusted partners to help operate our website and process orders.
  • Legal Compliance: We may disclose your information if required by law.

4. Data Security

We implement security measures, including:

  • Encryption and firewalls
  • Secure payment gateways
  • Regular security audits

5. Your Rights

You have the right to:

  • Access & Update: View and update your personal information.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Deletion: Request data deletion (subject to legal obligations).
  • Marketing Preferences: Opt-out of marketing communications at any time.
  • Cookie Preferences: Manage cookies through browser settings.

6. Cookies & Tracking Technologies

  • We use cookies and tracking tools to enhance user experience and analyze traffic.
  • Third-party analytics help us understand website usage.
  • You can opt out of targeted advertising via browser settings.

7. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect their data.

8. International Data Transfers

Your data may be stored and processed in India. By using our site, you consent to this transfer.

9. Changes to This Policy

We may update this policy and will notify you of significant changes.

10. Contact Us

For any privacy-related concerns, please reach out to us.

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Frequently asked questions

Here are some common questions about our air conditioning products.

Our company specializes in air conditioning sales, and customer support. We tailor our services to fit the unique needs of homeowners, helping them achieve optimal comfort in their living spaces.

You can reach our customer support team by emailing, calling  or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

We offer a 7-day return policy for all cooling units. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.